ONLINE RETAILER V.S BUSH TYRES
Article written by Graham Rodgers

Online Retailers vs. Bush – Where Should You Buy Your Tyres?
When it comes to buying new tyres from the comfort of your own home, you have two main options: ordering from an online retailer or buying from Bush, where you can shop online with expert advice for in-branch or mobile fitting. While online-only tyre retailers may seem convenient at first glance, they often come with hidden costs, a lack of customer support, and no fitting service—leaving you to sort everything out yourself.
At Bush, we offer the best of both worlds—the ease of buying online, backed by expert service, local fitting options, and a mobile fitting service that brings convenience straight to your doorstep. Here’s why choosing Bush over an online retailer is the smarter choice.
✅ 1. Personal Service & Expert Advice (vs. Online Retailers’ ‘One-Size-Fits-All’ Approach)
When you buy from Bush, you’re not just getting a tyre—you’re getting a tailored recommendation based on your vehicle, driving style, and budget. Our team of tyre experts is always on hand to give trusted, unbiased advice to help you make the right choice.
Online retailers? May offer a long list of tyres, but little to no guidance on which is best for your specific vehicle.
✅ 2. Wide Range of Trusted Brands (With Added Benefits!)
At Bush, we stock leading brands such as Michelin, Hankook, Pirelli, Kumho, Rapid, Goodride, and Apollo, offering premium, mid-range, and economy options to suit any budget.
Bonus: Our Rapid, Goodride, and Apollo tyres come with accidental damage warranties, giving you extra peace of mind—something not all online retailers offer.
What about online retailers? Many offer a fitting service, but not all have their own fitting centres. This could cause issues if something goes wrong during the fitting process or if the tyre develops a fault later on—leaving you with extra hassle to resolve the problem.
✅ 3. Mobile Tyre Fitting – Tyres Fitted at Home or Work!
Why wait for delivery and then arrange a separate fitting appointment? At Bush, we bring the service to you.
Our mobile tyre fitting service covers a 20-mile radius around our branches, so you can have your tyres fitted at home or work—hassle-free.
Or, if you prefer, visit one of our branches for expert fitting and service.
What about online retailers? Some offer fitting services through third-party garages, but if you experience issues—such as incorrect fitting or a faulty tyre—you may have to go through multiple companies to resolve the problem, rather than dealing with a single trusted provider like Bush.
✅ 4. No Hidden Costs – Transparent Pricing & Ethical Tyre Disposal Included
At Bush, the price you see is the price you pay—including fitting, balancing, and ethical tyre disposal.
We have one price—our online and in-branch pricing is the same.
Online retailers? Many appear to show low tyre prices upfront but add unexpected fees for delivery, fitting, and disposal—making them more expensive than you first thought.
✅ 5. Additional Vehicle Services at Selected Branches
Unlike online retailers, we offer a full range of vehicle services to keep you on the road safely:
✔ Servicing
✔ Wheel straightening
✔ ADAS calibration and adjustments
✔ DPF regeneration
✔ MOT testing
With Bush, you’re not just buying tyres—you’re investing in your vehicle’s long-term performance and safety.
✅ 6. A Reputation You Can Trust (With Real Support!)
With decades of experience, Bush has built a reputation for quality, reliability, and outstanding customer service.
💬 Need help? You can call, email, or visit us in-branch—something you won’t get from an online-only retailer.
The Verdict: Buying Tyres from Bush vs. an Online Retailer
Feature | Bush | Online Retailers |
Expert Advice | ✅ Available online & in-branch | ❌ Limited or none |
Fitting Options | ✅ In-branch or mobile fitting | ❌ No option to switch if desired |
Accidental Damage Warranties | ✅ Available on Rapid, Goodride & Apollo | ❌ Rarely included |
Transparent Pricing | ✅ No hidden fees | ❌ Can have extra charges for fitting, disposal, etc. |
Customer Support | ✅ Call, email, or visit in-branch | ❌ Often email/chat only |
Additional Services | ✅ MOTs, wheel straightening, ADAS calibration, etc. | ❌ Tyres only |
Tyre Disposal | ✅ Included in the price | ❌ Not always included |
Price | ✅ Online or in-store, same price | ❌ Not always the case |
Ordered the wrong tyre | ✅ We’re flexible to change fit the right tyre | ❌ Cancel order, re-order with new appointment date |
Why Settle for Just a Tyre? Get More with Bush!
Choosing Bush means getting expert advice, top-quality brands, transparent pricing, and professional fitting—either at home, work, or in-branch.